Terms and Conditions of Payment

Payment for all dental treatment and associated goods is required in advance, prior to the commencement of any appointment, laboratory work, or clinical procedure.

Unless otherwise agreed in writing, treatment will not proceed until full pre-payment has been received.

If any outstanding balance remains unpaid 28 days after the agreed due date, the matter will be referred to our debt collection agents, P&J CDS. Their charges will be added and become payable alongside the outstanding amount for the goods and/or treatment.

We respectfully remind you that it is our policy to charge for missed appointments, the charge will be equal to the appointment cost. Cancellations with less than 48 hours’ notice when the time cannot be re-scheduled, will be charged.

If you receive discounted treatment as part of Practice Plan benefits, should you cancel your membership within 12 months from the end of a course of discounted treatment, the Practice reserves the right to reclaim the full amount of any discount applied. All monies owing will become due immediately following the cancellation of the Plan.